Privacy Policy

I. INTRODUCTION

Thank you for your interest in the website of Motion Wave (“Motion Wave“/”we“/”us“/”our” hereinafter). We welcome you/user/customer to our website (“Website” hereinafter) and our Privacy Policy. Terms of Use of our Website are available at: <URL>.  

Our goal is to protect the confidentiality of your personal information. Keeping our Privacy Policy up to date will ensure that you are completely informed. Please check this Privacy Policy frequently to see what has changed. “Personal Information” refers to data that can be used to identify you and is legally protected. Our Privacy Policy, amongst other things, will help you understand:

1. how and when your informed consent will be required (with some exceptions);
2. how you can view your Personal Information;
3. how to get in touch with us if you have questions or issues about your privacy; and
4. how and why we collect, use, and sometimes share your Personal Information.

In order to provide you with our products and services, we must collect, utilize, and disclose Personal Information. Your name, address, phone number, email address, payment card information, information about how you use your devices, and billing history are just a few examples of the data that could be included and be part of your Personal Information.

Our Privacy Policy is based on our commitment to your privacy. However, your name, address, and phone number might not always be regarded as protected Personal Information if they are publicly accessible (for example, in a directory listing). We created this Privacy Policy to keep you informed on how your Personal Information is handled when you use our products and services.

Additional details about particular products and services may also be provided as needed. Examples include the Terms of Use for our cellular and wireline products and services, our Website’s Terms of Use, our mobile apps, and our frequently asked questions.

II. YOUR PERSONAL INFORMATION AND CONSENT

How and when does Canadiansim collect my Personal Information?

We may get or collect your Personal Information in a few different ways.
1. during an activation, inquiry, or purchase of a product or service (including transactions made by you through our sub-dealers, retailers, and other service representatives);
2. when your purchase our products or services through our other service channels including technical support or during the warranty, repair claims, and service process;
3. from third parties, like credit reporting agencies, or other third parties with whom you have had a payment relationship;
4. when you speak with someone in our call center, use our products or services, visit our Website, or use our apps.